Who to Contact in Wincheap : A quick guide

Who to Contact in Wincheap : A quick guide

Dear Resident

We know it can sometimes be frustrating trying to figure out which service deals with different local issues. Whether it is parking on the school run, fly-tipping near the river path, or anti-social behaviour around the Thanington Recreation Ground, getting your report to the right team first means it gets dealt with much faster.

Here is a quick guide on who to contact—and how you can share information completely anonymously.

1. Contact Kent Police for:

Crime in progress or emergencies: Always call 999 if a crime is happening right now, someone is in danger, or a suspect is still at the scene.

Non-emergency crime and anti-social behaviour: Report online at kent.police.uk (via Live Chat or our online forms) or call 101 for issues like:

Suspected drug dealing or drug-related activity.
Nuisance or illegal off-road bikes (such as along the River Stour footpath or local parks).
Dangerous driving, speeding, or vehicles blocking a junction/causing an immediate road hazard.
Theft, criminal damage, or threatening behaviour.

2. Contact Canterbury City Council for:
The council handles environmental, housing, and routine parking issues. You can report all of these quickly online at canterbury.gov.uk:

Parking enforcement: Cars parked on double yellow lines, across dropped kerbs, or overstaying in resident bays (for example, around the A28 or Wincheap Primary).

Street and environmental issues: Fly-tipping, overflowing bins, graffiti, and dog fouling.

Abandoned vehicles: Untaxed or damaged vehicles left unmoved on public roads.

Noise nuisance: Ongoing loud music, barking dogs, or late-night construction noise.

3. Want to stay 100% anonymous? Use Crimestoppers 🕵️‍♂️
We understand that in close-knit streets, some residents worry about being identified when reporting serious issues like drug supply or weapon possession. Crimestoppers is an independent charity, completely separate from the police. When you contact them:

They never ask for your name, address, or personal details.

They do not trace your phone number or your computer's IP address.

You will never have to give a witness statement or go to court.

They pass the information on to us so our local team can take action without anyone ever knowing it came from you.

You can contact them 24/7 by calling 0800 555 111 or online at crimestoppers-uk.org.

Thank you for continuing to look out for your neighbours and helping us keep Wincheap safe. Feel free to save or share this post so others in the area have it handy!

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Message Sent By
Dom Beer
(Kent Police, Police Constable, Canterbury Neighbourhood Policing Team)